Features

Security & Compliance

A secure, compliant and auditable infrastructure

Azure Europe hosting, AES-256 + TLS 1.3 encryption, native GDPR, documented AI Act. All the guarantees a CISO, DPO or enterprise procurement committee demands, without exception.

Dégradé abstrait en forme d’onde aux couleurs pastel incluant du rose, jaune, bleu et violet sur un fond blanc.

99.80%

Guaranteed availability, measured 24/7

AES-256

Encryption at rest, TLS 1.3 in transit

GDPR

100% European hosting, data isolated per client

0

Client data used to train AI models

Regulatory compliance

European hosting, GDPR, AI Act

Volubile AI agents are deployed on an infrastructure that complies with the strictest regulatory requirements.

GDPR Compliance

Each customer's data is isolated, never shared or used to train AI models.

AI Act Alignment

Risk register, technical documentation, automated controls, and complete auditability of agent decisions.

Access controls

Rights management and full traceability.

Three configurable access levels per team. Every change is timestamped, attributed to its author and restorable in one click.

Role Management (RBAC)

Three access levels: Viewer, Editor, Admin. Each team accesses only what they need.

Version History

Every agent modification is timestamped, tracked, and attributed to its author. One-click restore to any previous version.

Continuous Audit

Access logs are maintained and audited continuously. Strong authentication mandatory: SSO + access logs.

03 · HOSTING & ENCRYPTION

Your data, isolated and encrypted end to end.

Azure Europe infrastructure. AES-256 encryption at rest, TLS 1.3 in transit. Data erasure via the back office or at end of contract.

Azure Europe Hosting

100% Microsoft Azure infrastructure, European regions. Customer data isolated by customer, never shared between customers.

Encryption in Transit

All communications between AI agents and your systems are encrypted: voice flows, metadata, and integration data.

Data Deletion

Recordings and transcriptions can be deleted from the backoffice at any time or automatically at the end of the call.

04 · SERVICE CONTINUITY

A contractually guaranteed SLA.

99.8% availability. Automatic failover. Dedicated support with committed response times.

99.8% Availability

Availability measured continuously 24/7.

Automatic Failover

If an incident occurs, calls are immediately rerouted to the customer's phone system without manual intervention.

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AIDe & Support

Questions fréquentes

Tout ce que vous devez savoir sur les agents vocaux IA Volubile.

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