Use cases
AI Receptionist
Your phone reception, reinvented by AI
The Volubile Voice Agent greets every caller with professionalism, qualifies and responds to their request
The problem
Every missed call is a lost opportunity
75%
of callers hang up and never call back after reaching a busy line or voicemail.
Our solution
A smart reception that never sleeps
Volubile greets every caller, identifies, handles their request or directs them to the right department
01
Greet
Personalized greeting by number, customer recognition and immediate assistance with a professional tone.
02
Route
Intelligent call routing to the right department or contact based on the nature of the request, without complex voice menus.
03
Process
Enriched message-taking, multi-site reception management and autonomous handling of simple requests.
The ROI
Zero missed calls. Zero wait time. A professional image.
Calls answered
100%
No call goes unanswered, even outside business hours or during peak periods.
Wait time
0s
Every caller is assisted instantly, with no queue or elevator music.
Qualified transfers
95%
Calls are directed to the right person on the first try, with no bouncing or repeating.
The benefits
An impeccable reception. A stronger image. Relieved teams.
Personalized service 24/7
Intelligent call routing
Unified multi-site standard
Enhanced message capture
Enhanced professional image
Zero missed calls
Compatible with your core systems
What does that actually change
More than 50 languages taken into account
From small businesses to large groups
Multi-sectoral
.png){kind=logo}
Avant Laura, notre voicebot développé avec Volubile, un appel en dehors des horaires d’ouverture était souvent un client perdu. Aujourd’hui, elle prend le relais, comprend la demande et permet de fixer un rendez-vous directement. Pour nous, c’est à la fois plus de business… et des équipes plus sereines le lendemain.
Avant Laura, notre voicebot développé avec Volubile, un appel en dehors des horaires d’ouverture était souvent un client perdu. Aujourd’hui, elle prend le relais, comprend la demande et permet de fixer un rendez-vous directement. Pour nous, c’est à la fois plus de business… et des équipes plus sereines le lendemain.
“DentalCall IA is not a simple answering machine, it is a real virtual agent, capable of improving the organization of the office while maintaining a constant quality of welcome. It is a technological response to a human need.”
We dared to deploy the tool. It manages to efficiently process more than 45% of requests, a very good score that will increase even more.
Our approach is built on three essential pillars: high-performance speech recognition, an LLM capable of interpreting the request and finding the right answer in information systems, and a natural voice output aligned with the brand's identity.
"The voice agent doesn't just deliver a message. It can conduct a conversation, rephrase and adapt to the responses of the people it speaks with, which proved decisive in re-engaging certain customers."
"The deployment was stunningly fast. Within 48 hours, our voice agent was handling 80% of L1 support calls with a quality our customers can't distinguish from a human."
5.000
Users
10%
Increase in satisfaction
We implemented a worldwide innovation in the insurance industry. With our virtual agents, our customers have access to instant answers, 24/7, without ever waiting.
With Volubile, we answer 100% of calls, without waiting, and with 60% faster exchanges. The solution is scalable, our customers are happier, and we can really focus on growing. For us, it is simply the ideal solution.
Examples of use
They transform their customer feedback with Volubile
Help & Support
Frequently asked questions
Can the receptionist agent handle multiple extensions?
Yes. The agent can route calls to multiple extensions based on department or skill.
What happens when the agent doesn't understand?
The agent asks clarifying questions or transfers to a human agent for complex requests.
Can the receptionist agent take messages?
Yes. The agent takes detailed messages and routes them to the appropriate person in your organization.
How to customize the receptionist script?
Scripts are fully customizable in the dashboard without requiring any coding knowledge.
Does the receptionist agent work 24/7?
Yes. The agent is available 24/7/365 to handle incoming calls and manage customer interactions.