Use cases
AI Receptionist
Your phone reception, reinvented by AI
The Volubile Voice Agent greets every caller with professionalism, qualifies and responds to their request
The problem
Every missed call is a lost opportunity
Missed calls during off-peak hours
Complex and frustrating voice menu
Impersonal reception
Multiple transfers without resolution
75%
of callers hang up and never call back after reaching a busy line or voicemail.
Our solution
A smart reception that never sleeps
Volubile greets every caller, identifies, handles their request or directs them to the right department
01
Greet
Personalized greeting by number, customer recognition and immediate assistance with a professional tone.
02
Route
Intelligent call routing to the right department or contact based on the nature of the request, without complex voice menus.
03
Process
Enriched message-taking, multi-site reception management and autonomous handling of simple requests.
The ROI
Zero missed calls. Zero wait time. A professional image.
Calls answered
100%
No call goes unanswered, even outside business hours or during peak periods.
Wait time
0s
Every caller is assisted instantly, with no queue or elevator music.
Qualified transfers
95%
Calls are directed to the right person on the first try, with no bouncing or repeating.
The benefits
An impeccable reception. A stronger image. Relieved teams.
Personalized reception 24/7
Intelligent call routing
Unified multi-site reception
Enriched message-taking
Stronger professional image
Zero missed calls
Compatible with your core systems
What does that actually change
More than 50 languages taken into account
From small businesses to large groups
Multi-sectoral
“DentalCall IA is not a simple answering machine, it is a real virtual agent, capable of improving the organization of the office while maintaining a constant quality of welcome. It is a technological response to a human need.”
We dared to deploy the tool. It manages to efficiently process more than 45% of requests, a very good score that will increase even more.
Our approach is built on three essential pillars: high-performance speech recognition, an LLM capable of interpreting the request and finding the right answer in information systems, and a natural voice output aligned with the brand's identity.
"The voice agent doesn't just deliver a message. It can conduct a conversation, rephrase and adapt to the responses of the people it speaks with, which proved decisive in re-engaging certain customers."
"The deployment was stunningly fast. Within 48 hours, our voice agent was handling 80% of L1 support calls with a quality our customers can't distinguish from a human."
5.000
Users
10%
Increase in satisfaction
We implemented a worldwide innovation in the insurance industry. With our virtual agents, our customers have access to instant answers, 24/7, without ever waiting.
With Volubile, we answer 100% of calls, without waiting, and with 60% faster exchanges. The solution is scalable, our customers are happier, and we can really focus on growing. For us, it is simply the ideal solution.
Examples of use
They transform their customer feedback with Volubile
Help & Support
Frequently asked questions
Can the reception agent handle multiple numbers and sites?
Yes, Volubile manages a multi-site reception with personalized greeting per number. Each line has its own script, routing rules and schedules.
What happens when the agent doesn't understand the request?
Volubile rephrases its question. After two attempts, the call is transferred to a human operator with the full conversation context.
Can the reception agent take detailed messages?
Yes, Volubile takes enriched messages (name, number, reason, urgency) and sends them instantly by email, SMS or notification.
How do you customize the reception agent's script?
You define the tone, script and routing rules via our interface. Each change takes effect in real time.
Does the reception agent work 24/7?
Yes, Volubile provides 24/7/365 coverage. Outside business hours, it adapts its behavior: message-taking, emergency info, on-call transfer.