Drive the performance of your AI agents

Native dashboards, proactive alerts and open APIs to drive the performance of your AI agents and make better decisions, faster

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Real-time

Every call feeds the dashboard within seconds

100%

Auditable calls: audio, transcript, extracted data, prompt used

Manual exports required to feed your BI tools

Dashboards & KPIs

Analytics reports to track your performance in real time

All performance data is accessible in real time from the Volubile interface. Period comparison, trend visualization, campaign results

Activity Tracking

Number of calls handled per day, by agent, and by campaign. Analysis by time slots and day to identify load peaks and optimize agent availability.

Performance Tracking

Call performance metrics: automation rate, human transfer rate, retry rate, average duration.

Proactive Alerts

Instantly detect anomalies: spike in transfers, drop in resolution rate, flow deviation. Alerts surface in real-time without waiting for manual reports.

02 · ANALYSIS

Compare, analyze, optimize

Identify what works, analyze each call to continuously improve your agents.

Comparative Analysis

Compare performance between periods to measure the precise impact of each adjustment made to your agents.

Call Analysis

Access every recording, transcription, and summary to identify misunderstandings and optimize your agent behavior.

03 · EXPORT & BI

Your data in your tools, with no manual export

RESTful API, real-time webhooks, native BI connectors. All Volubile data integrates directly into your analytics ecosystem.

Automatic Data Lake Population

Transcriptions, KPIs, and call results automatically flow into your internal data warehouse via RESTful API or real-time webhooks.

Cross-Reference with Existing Sources

Combine Volubile AI agent data with your CRM, business tools, and internal repositories for comprehensive and contextualized analysis.

Native BI Connectors

Generate custom dashboards in PowerBI, Tableau, Qlik, and any REST API-compatible tool.

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AIDe & Support

Questions fréquentes

Tout ce que vous devez savoir sur les agents vocaux IA Volubile.

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