Features
Reporting & Analytics
Drive the performance of your AI agents
Native dashboards, proactive alerts and open APIs to drive the performance of your AI agents and make better decisions, faster
Dashboards & KPIs
Analytics reports to track your performance in real time
All performance data is accessible in real time from the Volubile interface. Period comparison, trend visualization, campaign results
Activity tracking
Number of calls handled per day, per agent and per campaign. Analysis by time slot and day to identify peak loads and optimize agent availability.
Performance tracking
Call performance: automated handling rate, human transfer rate, repeat call rate, average duration.
Comparative analysis
Compare performance across periods to precisely measure the impact of each adjustment made to your agents.
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AIDe & Support
Questions fréquentes
Tout ce que vous devez savoir sur les agents vocaux IA Volubile.
Encore une question ? Contactez-nous.
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