Use cases
Follow-up & Retention
Re-engage your leads, reactivate your customer base, all automatically
The Volubile agent runs targeted outbound call campaigns: quote follow-up, abandoned cart recovery, amicable debt collection, satisfaction surveys, and reactivation of inactive customers. 3x more contacts re-engaged, 55% lower cost per call, results collected directly in your CRM.
The problem
Untapped opportunities that no one brings up
Late or Missed Quote Follow-ups: A quote that remains unsigned after 3 days still has a 60% chance of closing. After 15 days, that drops to less than 10%. However, your sales team doesn't have the time to systematically follow up with every prospect.
Abandoned Carts: 70% of e-commerce carts are abandoned before payment. A follow-up call within the hour generates, on average, 6 times more conversions than an email. But no one calls, because it's not manually scalable.
Manual collections: Every unpaid invoice consumes human time: reminders, follow-ups, tracking. A manual process that degrades with volume.
Lack of satisfaction surveys: You don't know why your customers leave, because you don't ask them. An automated voice survey 48 hours after each interaction yields a response rate 3 to 4 times higher than email.
64%
Customers switch providers due to a lack of engagement, not because of a poor product or an excessive price, but simply because no one followed up with them at the right time. Every quote without a follow-up, every uncontacted inactive customer, every abandoned cart without follow-up is money left on the table.
Our solution
Precise, timely, and large-scale call campaigns.
The Volubile agent retrieves the context of each contact, the guidelines, and the pitch to follow, then contacts your customers with the right message. The AI also collects responses in your CRM.
01
Define
Import your contact list from your CRM or a CSV file, define the agent's script (tone, arguments, questions to ask), and configure the orchestration rules: active days, legal time slots (10 AM-1 PM / 2 PM-8 PM), daily volume, number of callback attempts in case of no answer. Configuration is done in a few clicks from the Agent Builder, with no development required.
02
Execute
The agent calls your entire contact list according to the defined schedule, making 25 to 1,000 calls per day, with automatic follow-ups for unanswered calls. Each conversation adapts in real-time to the contact's responses: objection, interest, callback request, or refusal. The agent follows the appropriate conversational path for every scenario.
03
Collect
Every call automatically generates a summary, a transcript, and structured data (contact's response, interest level, action to be taken) directly pushed into your CRM. You see in real-time the contact rate, conversion rate, frequent objections, and ROI for each campaign. Your sales reps only receive hot leads, ready to be actioned.
The ROI
Scale up and reduce your costs
More re-engaged contacts
3x
Volubile AI re-processes your entire file with no volume limit, and with flawless accuracy.
Customer Satisfaction
+45%
Your customers are called at the right time and for good reasons.
Cost per Call
-55%
AI enables you to run high-quality, large-scale, and low-cost call campaigns.
The benefits
Re-engage more, spend less, lose fewer customers.
100% compliant: Every interaction is recorded, timestamped, and archived in accordance with your legal obligations. Data hosted in France. No data used outside the contractual scope.
Unlimited calling capacity: From 25 to 1,000 calls per day, based on your settings. Double your campaign volume without recruiting, training, or managing schedules. Capacity scales with your pipeline, not the other way around.
Reduced cost per contact: Each call handled by Volubile costs a fraction of a human call — with the same level of personalization and customer context. The savings are immediate and accumulate with volume.
Compatible with your core systems
What does that actually change
More than 50 languages taken into account
From small businesses to large groups
Multi-sectoral
“Extremely proud to work with Volubile, this French gem. We're building a great story with Stéphanie Delestre and her team, who provide us with highly professional support every day. Volubile consistently delivers on its promises, which is rare in the market!”
3X
More calls handled
22%
Increased satisfaction
Thanks to Volubile, we automated inbound call management, thereby reducing response times. The virtual agent handles multiple customers simultaneously, transfers them if necessary, and categorizes requests. As a result: our teams are freed up for higher value-added tasks, and we have a more streamlined and accessible customer service.
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Before Laura, our voicebot developed with Volubile, a call outside opening hours often meant a lost customer. Today, she takes over, understands the request, and allows appointments to be booked directly. For us, it means both more business... and calmer teams the next day.
“DentalCall IA is not a simple answering machine, it is a real virtual agent, capable of improving the organization of the office while maintaining a constant quality of welcome. It is a technological response to a human need.”
We dared to deploy the tool. It manages to efficiently process more than 45% of requests, a very good score that will increase even more.
Our approach is built on three essential pillars: high-performance speech recognition, an LLM capable of interpreting the request and finding the right answer in information systems, and a natural voice output aligned with the brand's identity.
"The voice agent doesn't just deliver a message. It can conduct a conversation, rephrase and adapt to the responses of the people it speaks with, which proved decisive in re-engaging certain customers."
"The deployment was stunningly fast. Within 48 hours, our voice agent was handling 80% of L1 support calls with a quality our customers can't distinguish from a human."
5.000
Users
10%
Increase in satisfaction
"Volubile transformed our call management. We now handle 3x more requests without hiring, with a 22% increase in customer satisfaction."
3X
More calls handled
22%
Increase in satisfaction
We implemented a worldwide innovation in the insurance industry. With our virtual agents, our customers have access to instant answers, 24/7, without ever waiting.
With Volubile, we answer 100% of calls, without waiting, and with 60% faster exchanges. The solution is scalable, our customers are happier, and we can really focus on growing. For us, it is simply the ideal solution.
Examples of use
Use cases built for every industry
Help & Support
Frequently asked questions
Can Volubile access customer history during the call?
Yes, thanks to CRM and helpdesk integrations, Volubile identifies the caller and accesses their history (orders, previous tickets, contract). The agent personalizes responses and prevents the customer from repeating their information.
What percentage of calls can Volubile resolve alone?
On average, Volubile resolves 70% of level 1 support requests without human intervention. This rate varies depending on the complexity of your offering and the quality of the configured knowledge base.
How does Volubile handle call peaks in support?
The voice agent instantly absorbs call volume peaks without service degradation. No queue wait or overflow: each call is handled immediately, even during critical periods.
Does Volubile create tickets in our support tool?
Yes, Volubile automatically creates tickets in Zendesk, Freshdesk, Intercom, HubSpot Service Hub or any connected tool. Each ticket includes the exchange summary, categorization and priority level.
