Use cases
Follow-up & Retention
Reach your customers at the right time, with the right message
Unsigned quotes, abandoned carts, new orders: Volubile AI lets you create automated call or retention campaigns.
The problem
Dormant opportunities that no one follows up on
64%
of customers switch providers when they lack engagement. A well-executed follow-up or campaign changes everything.
Our solution
Call campaigns that are precise, timely, and at scale.
The Volubile agent picks up the context of each contact, the directives, the pitch to follow, and calls your customers with the right message.
01
Define
Configure your agent to act according to your directives: contact lists, script, actions to take. You can customize everything.
02
Execute
Plan and orchestrate your campaigns according to your schedule. Calls are managed by the platform. You don't have to intervene.
03
Collect
With summaries, transcripts, qualifiers and extractors, you can analyze the success of your campaigns and iterate.
The ROI
Scale up and reduce your costs
more contacts reached
3x
Volubile AI follows up on your entire database with no volume limit and flawless consistency.
Customer satisfaction
+45%
Your customers are called at the right time and for the right reasons.
Cost per call
-55%
AI lets you run quality call campaigns at scale and low cost.
The benefits
A support that never sleeps. Customers that stay.
100% compliant
Unlimited call capacity
Reduced cost per contact
Compatible with your core systems
What does that actually change
More than 50 languages taken into account
From small businesses to large groups
Multi-sectoral
“DentalCall IA is not a simple answering machine, it is a real virtual agent, capable of improving the organization of the office while maintaining a constant quality of welcome. It is a technological response to a human need.”
We dared to deploy the tool. It manages to efficiently process more than 45% of requests, a very good score that will increase even more.
Our approach is built on three essential pillars: high-performance speech recognition, an LLM capable of interpreting the request and finding the right answer in information systems, and a natural voice output aligned with the brand's identity.
"The voice agent doesn't just deliver a message. It can conduct a conversation, rephrase and adapt to the responses of the people it speaks with, which proved decisive in re-engaging certain customers."
"The deployment was stunningly fast. Within 48 hours, our voice agent was handling 80% of L1 support calls with a quality our customers can't distinguish from a human."
5.000
Users
10%
Increase in satisfaction
We implemented a worldwide innovation in the insurance industry. With our virtual agents, our customers have access to instant answers, 24/7, without ever waiting.
With Volubile, we answer 100% of calls, without waiting, and with 60% faster exchanges. The solution is scalable, our customers are happier, and we can really focus on growing. For us, it is simply the ideal solution.
Examples of use
They transform their customer feedback with Volubile
Help & Support
Frequently asked questions
Can Volubile access customer history during a call?
Yes, through CRM and helpdesk integrations, Volubile identifies the caller and accesses their history (orders, previous tickets, contract). The agent thus personalizes its responses and avoids making the customer repeat their information.
What percentage of calls can Volubile resolve on its own?
On average, Volubile resolves 70% of level 1 support requests without human intervention. This rate varies depending on the complexity of your offering and the quality of the configured knowledge base.
How does Volubile handle support call spikes?
The voice agent instantly absorbs volume spikes without service degradation. No more queuing or overflow: every call is handled immediately, even during critical periods.
Does Volubile create tickets in our support tool?
Yes, Volubile automatically creates tickets in Zendesk, Freshdesk, Intercom, HubSpot Service Hub or any connected tool. Each ticket includes the exchange summary, categorization and priority level.