Use cases
Appointment Booking
Convert every call into an appointment
Volubile AI offers real-time slots, confirms via SMS, and automatically syncs your calendar.
The problem
Appointment booking ties up your teams with low-value tasks
Scheduling back-and-forth: "Tuesday?" "No, Thursday?" "Morning or afternoon?" Too much time just to nail down a simple slot.
Frequent no-shows: Without reminders, your clients forget, costing you revenue.
Underutilized Slots: A last-minute cancellation leaves an empty slot that no one fills.
Poorly synchronized calendars: A double booking, an occupied slot that wasn't updated. Your availability doesn't reflect reality.
58%
Appointments are made after several back-and-forth exchanges, leading to frustration and wasted time for both parties.
Our solution
An end-to-end voice assistant for your appointments
Volubile checks availability, suggests time slots, confirms, and sends reminders — all by phone.
01
Suggest
The Volubile AI agent consults your calendars in real-time and directly suggests available slots during the call with the prospect or client.
02
Confirm
The appointment is confirmed immediately, recorded in real-time in the calendar, and a reminder is sent automatically.
03
Reschedule
Client cancels? The agent acknowledges, frees up the slot in the calendar, immediately offers an alternative, and can contact people on the waiting list to offer the freed-up slot. No wasted slots, no manual coordination, no emails to send.
The ROI
More appointments booked. Fewer no-shows. Zero friction.
Automated Appointments
85%
The vast majority of appointments are managed without human intervention.
No-shows
-50%
Automatic reminders halve the no-show rate.
Team Time
-70%
Vos équipes ne perdent plus de temps sur les allers-retours de planification.
The benefits
Des agendas remplis. Des clients satisfaits. Des équipes libérées.
Instant Scheduling: The appointment is booked during the call. The caller hangs up with their confirmed slot.
Automated Reminders: Clients receive an automated call before their appointment and confirm with a single word. The no-show rate drops by 50%.
Automated Rescheduling: The customer calls to reschedule, and the AI agent suggests and confirms the new time slot without any human intervention.
Synchronized calendars: Google Calendar, Outlook, Calendly, Doctolib. Synchronization is two-way and instant. Your availability is always up-to-date.
Teams freed from admin: Your teams can focus on customer relationships and sales, not on calendar management.
Compatible with your core systems
What does that actually change
More than 50 languages taken into account
From small businesses to large groups
Multi-sectoral
“Extremely proud to work with Volubile, this French gem. We're building a great story with Stéphanie Delestre and her team, who provide us with highly professional support every day. Volubile consistently delivers on its promises, which is rare in the market!”
3X
More calls handled
22%
Increased satisfaction
Thanks to Volubile, we automated inbound call management, thereby reducing response times. The virtual agent handles multiple customers simultaneously, transfers them if necessary, and categorizes requests. As a result: our teams are freed up for higher value-added tasks, and we have a more streamlined and accessible customer service.
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Before Laura, our voicebot developed with Volubile, a call outside opening hours often meant a lost customer. Today, she takes over, understands the request, and allows appointments to be booked directly. For us, it means both more business... and calmer teams the next day.
“DentalCall IA is not a simple answering machine, it is a real virtual agent, capable of improving the organization of the office while maintaining a constant quality of welcome. It is a technological response to a human need.”
We dared to deploy the tool. It manages to efficiently process more than 45% of requests, a very good score that will increase even more.
Our approach is built on three essential pillars: high-performance speech recognition, an LLM capable of interpreting the request and finding the right answer in information systems, and a natural voice output aligned with the brand's identity.
"The voice agent doesn't just deliver a message. It can conduct a conversation, rephrase and adapt to the responses of the people it speaks with, which proved decisive in re-engaging certain customers."
"The deployment was stunningly fast. Within 48 hours, our voice agent was handling 80% of L1 support calls with a quality our customers can't distinguish from a human."
5.000
Users
10%
Increase in satisfaction
"Volubile transformed our call management. We now handle 3x more requests without hiring, with a 22% increase in customer satisfaction."
3X
More calls handled
22%
Increase in satisfaction
We implemented a worldwide innovation in the insurance industry. With our virtual agents, our customers have access to instant answers, 24/7, without ever waiting.
With Volubile, we answer 100% of calls, without waiting, and with 60% faster exchanges. The solution is scalable, our customers are happier, and we can really focus on growing. For us, it is simply the ideal solution.
Examples of use
Use cases built for every industry
Help & Support
Frequently asked questions
How does Volubile automate appointment booking?
The agent collects customer information during the call and automatically creates appointments in your scheduling system.
Can the agent handle rescheduling and cancellations of appointments?
Yes. The agent can reschedule or cancel appointments, automatically updating calendars and sending notifications to all participants.
Does Volubile send reminders before appointments?
Yes. Automated reminders are sent via SMS and email before scheduled appointments.
How to manage schedules for multiple collaborators?
Volubile supports multi-consultant scheduling with automatic routing based on availability and specialty.
Which calendar tools are compatible with Volubile?
Volubile is compatible with Google Calendar, Microsoft Outlook, Apple Calendar and most calendar management APIs.
