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Avant Laura, notre voicebot développé avec Volubile, un appel en dehors des horaires d’ouverture était souvent un client perdu. Aujourd’hui, elle prend le relais, comprend la demande et permet de fixer un rendez-vous directement. Pour nous, c’est à la fois plus de business… et des équipes plus sereines le lendemain.

With Volubile, we have transformed the management of our customer requests. During seasonal peaks, our chatbot instantly answers common questions, captures qualified leads, and guides complex requests. The result: reduced deadlines, 24/7 availability and a smooth customer experience. Our teams, on the other hand, focus on what matters most. It's nickel!

Volubile brings recognized expertise in vocal conversational AI, with an approach that is both efficient, operational and sovereign.

“DentalCall IA is not a simple answering machine, it is a real virtual agent, capable of improving the organization of the office while maintaining a constant quality of welcome. It is a technological response to a human need.”

We dared to deploy the tool. It manages to efficiently process more than 45% of requests, a very good score that will increase even more.

Our approach is built on three essential pillars: high-performance speech recognition, an LLM capable of interpreting the request and finding the right answer in information systems, and a natural voice output aligned with the brand's identity.

"The voice agent doesn't just deliver a message. It can conduct a conversation, rephrase and adapt to the responses of the people it speaks with, which proved decisive in re-engaging certain customers."

By integrating Volubile.ai's technology, we are making a clear choice: leveraging what technology does best to offer turnkey customer service solutions combining human agents and AI.

Stéphane Ronteix

CEO Citizen Call and Teleactis

With Volubile, we were able to focus our attention on calls with high added value. Calls that simply require the creation of tickets are now taken care of by the virtual agent, 24/7. The result: increased efficiency, reduced processing times, and improved lead conversion.

"The deployment was stunningly fast. Within 48 hours, our voice agent was handling 80% of L1 support calls with a quality our customers can't distinguish from a human."

"Volubile transformed our call management. We now handle 3x more requests without hiring, with a 22% increase in customer satisfaction."

We implemented a worldwide innovation in the insurance industry. With our virtual agents, our customers have access to instant answers, 24/7, without ever waiting.

With Volubile, we answer 100% of calls, without waiting, and with 60% faster exchanges. The solution is scalable, our customers are happier, and we can really focus on growing. For us, it is simply the ideal solution.