Personal data protection policy for users of the Volubile.ai site

January 2024 Update

Preamble

The services of volubile.ai are aimed at professional customers who wish to adopt an approach that respects the protection of personal data by using the services of volubile.ai. Therefore, we attach particular importance to the processing, confidentiality and security of your personal data.

The purpose of this personal data protection policy is to inform you in a clear, simple and complete manner of the processing carried out on your personal data as well as the rights you have to control your personal information and protect your privacy.

For information purposes, personal data is any information relating to an identified natural person or who can be identified, directly or indirectly, by reference to an identification number or to one or more elements that are specific to him such as his name, his first name, his first name, his date of birth, his date of birth, his date of birth, his customer or order number, his photo, etc.

Identity and contact details of the data controller

WEENGAGE, a simplified joint stock company whose head office is located at 41 rue Charles Tellier in Vitry-sur-Seine, registered with the Créteil Trade and Companies Register under number 979506714, is the data controller of your personal data collected on the site www.volubile.ai and when using our services, within the meaning of the regulations applicable to personal data and in particular of EU Regulation 2016/679 relating to the protection of natural persons at with regard to the processing of personal data and to the free movement of these data (hereinafter “RGPD”).

Processing purposes, legal bases and personal data collected

Below you will find the processing purposes for which we process your personal data as well as the legal bases for processing and the categories of personal data collected.

Purposes of treatment

- Commercialize our solution and improve our services.
- Contact you to invite you to events, to keep you up to date with our activity, to provide you with commercial information.
- Managing our relationship.

Legal bases for treatment

- Execution of the contract between WEENGAGE and its customers.
- Legitimate interest of WEENGAGE.
- Execution of pre-contractual measures.
- Consent of the persons concerned.

Personal data collected

- Identity data and professional information.
- Data relating to the connection and use of our website.
- Information shared voluntarily with WEENGAGE.

Personal data retention periods

We will keep your personal data for 3 years after your last contact with us or, if there is a contract between us, for 5 years after the expiry of our contractual relationship.

Categories of recipients of your personal data

Your personal data is processed by WEENGAGE staff. We ensure that only authorized persons within WEENGAGE can access your personal data when necessary for the performance of their missions and for the purposes of managing our commercial relationship or the achievement of our legitimate interests.

We may also have to communicate your personal data to our subcontractors. Finally, WEENGAGE may be required to communicate your data to third parties to meet legal, regulatory, conventional obligations, or to respond to requests from legally authorized authorities.

Transfers of personal data outside the EEA

Some recipients of your personal data may be located outside the European Economic Area or countries designated as appropriate by the European Commission.

Such data transfers will be carried out with appropriate guarantees, in particular contractual, technical and organizational guarantees, in accordance with the applicable regulations on the protection of personal data.

Your rights relating to your personal data

In accordance with the regulations in force, in particular the RGPD, you have the right to access and rectify your personal data, as well as the right to request their deletion, to oppose their processing for legitimate reasons and to obtain their limitation or portability as far as applicable.
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You also have the right to formulate specific or general guidelines concerning the storage, deletion and communication of your post-mortem data.

These rights can be exercised directly with the WEENGAGE DPO by email to dpo@volubile.ai or by simple mail to the following address:

WEENGAGE SAS
For the attention of the DPO - Data Protection Officer
41 rue Charles Tellier - 94440 Vitry-sur-Seine

You can at any time ask to no longer receive our communications the hypertext link provided for this purpose in each email we send you.

You also have the right to file a complaint with the CNIL in the event that you are not satisfied with our answers.

Contact details of our data protection officer

For any questions related to the collection and processing of your data by Volubile, you can contact our data protection officer by email at the following address dpo@volubile.ai.

Modification of the personal data protection policy

This personal data protection policy may be modified according to the evolution of WEENGAGE's practices and applicable legislation. This is why we advise you to consult it regularly, you can easily check the last update date at the top of the document.