Features
Telephony & Connectivity
Your AI agents connected to your existing phone infrastructure
Call forwarding or secure SIP trunk, two connection modes to adapt to any environment. Operational in hours, not weeks.
Connection modes
Two methods. All infrastructures covered.
Volubile AI agents integrate with existing phone systems via call forwarding or SIP transfer.
Call Forwarding
Volubile provides a unique number. The customer configures call forwarding to this number. Agents handle all incoming calls automatically.
Secure SIP Transfer
Volubile exposes a secure SIP server. The customer configures their SIP trunk to route calls to Volubile.
Outbound calls
Outbound campaigns via Volubile numbers or client SIP.
Routing rules are configured no-code in the Volubile interface. Contextual detection, transfer to the right department, escalation to a human agent.
Intelligent Routing
Detection of priority calls via contextual analysis. Automatic transfer to the right department or team member based on configurable rules.
Seamless Escalation
Handoff from AI agent to human agent with full call context transmitted. The new handler resumes the conversation seamlessly without the caller having to repeat themselves.
Configurable No-Code Rules
Routing and transfer rules are managed in the Volubile interface without heavy technical dependencies for your teams.
03 · OUTBOUND CALLS
Outbound campaigns on the model that suits you
Volubile numbers or your own SIP trunk. Operational immediately or aligned with your existing infrastructure.
Volubile Numbers
Volubile provides outbound numbers. Operational immediately, without phone configuration on the customer side.
Your SIP Infrastructure
Outbound calls transit through your existing SIP trunk.
Built for Scale
Outbound connectivity is designed to operate at large scale, without locking you into a single deployment mode.
04 · RESILIENCE
Connectivity built for production, not for demos
Automatic failover, fallback degraded mode, contractual availability. The telephony layer holds when volumes rise.
Automatic Failover
If an incident occurs, calls are immediately rerouted to the customer's phone system without manual intervention.
Fallback Degraded Mode
If the voice component fails, a fallback mode takes over to ensure continued call processing.
Contractual Availability
Guaranteed SLA, tested recovery procedures, architecture designed for enterprise environments.
AIDe & Support
Questions fréquentes
Tout ce que vous devez savoir sur les agents vocaux IA Volubile.
Encore une question ? Contactez-nous.
They trust us
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