Solution
Healthcare
Answer, direct, act. Automatically.
Appointment booking, rescheduling, cancellations, renewals, renewals, frequently asked questions — your patients get an immediate and reassuring response, even outside office hours.
The problem
Your practitioners are with their patients. The phone keeps ringing.
24/7
Needs Don't Stop at 6pm. Answering quickly and well means reducing anxiety, protecting quality of care and optimizing practitioner's time.
Overloaded reception: missed calls, frustrated patients and lost appointments
Patients call at all hours
Repetitive questions
Without automatic reminders, missed appointments skyrocket.
Our solution
A reliable and caring AI patient assistant
Volubile answers every call, understands the request in natural language, and handles it end-to-end — appointment booking, rescheduling, reminders, preparation questions, or transfer to the right department.
01
Answer
Volubile answers instantly, even outside office hours. No more busy lines, no more unprocessed voicemails.
02
Understand
The AI identifies the intent: appointment, results, renewal, renewal, renewal, preparation question, perceived urgency, and follows the appropriate conversational path.
03
Resolve
Volubile executes the action: suggests time slots, confirms, sends an SMS, reschedules, transfers to the right department, or hands over to a human if needed.
The ROI
An efficient AI reception that pays for itself from month one
Wait Time
-70%
Immediate response, fewer abandoned calls: your patients get an appointment without stress.
Missed Appointments
-40%
Automatic reminders and confirmations (call, SMS, email) + easy rescheduling.
Patient satisfaction
+45%
A caring response, 24/7, with reliable information and a natural voice.
The benefits
What this changes for your patients and your teams
Compatible with your core systems
Setting up
Your AI patient standard operational in 48 hours
No overhaul of your organization. Volubile connects to your existing telephony and calendars. Your practitioners and secretaries do not change anything in their daily lives.
1
Setup & go-live
Definition of patient pathways, escalation rules and confirmation messages. Test in real conditions.
2
Calendar connection
Synchronization with your appointment management software via API. Availability read in real time at each call.
3
Telephony connection
Call forwarding or SIP trunk. Volubile connects to your existing office number. You keep your operator, your number, without changing anything.
They trust us
Help & Support